Centralized Vision reduced 50% of operational hours with VIC, a custom platform

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Security management interface on a monitor showing client account details, inspection types, and monitoring tools for facility oversight.

Project Overview



United States


Web App


Computer monitor displaying a login page for a security service platform with a background image of a surveillance camera.

The Centralized Vision team was using different software for their reports

Empowering efficient client account management

Centralized Vision sought to empower its members with a dedicated internal tool for efficient and centralized management of client accounts, leveraging technology to enhance efficiency and address the need for an updated system.

This caused time and resource waste, as well as human error

Overcoming technological gaps

The main challenge was the absence of a dedicated tool for managing client accounts, particularly issues working with dynamic forms on demand and the need for custom validations.

Computer screen displaying a client accounts dashboard with station management and status indicators for operational monitoring.
Security system interface on a computer monitor showing a blank incident report form ready for data entry and submission.

We helped them centralize all their tools and facilitate client management

A modern customer portal for account handling

The Centralized Vision Client Account Management Tool was a customized solution designed to meet specific needs, with features like dynamic forms, custom validations, and centralized management, ensuring data accuracy and compliance.

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The Result

The company now provides better service to their clients, faster.

The Centralized vision team doesn't have to use a variety of tools to report to their clients. Instead, the company has become more efficient and their customers are receiving better service, given they use the app as well.


Time saved daily

Rich Flanagan

Digital Education HUB Director

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The company is growing exponentially and VIC is allowing us to keep our headcount

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